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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Linda LaTorraca Smith

Linda LaTorraca Smith

February 20, 2026

5  out of  5
rating by Linda LaTorraca Smith
"Austin Tibbits is truly a knowledgeable professional guy. Easy to work with and saved us money on our auto renewal. I would highly recommend him. When the time comes to renew our homeowners insurance he will be our go to guy."
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nye rick

February 17, 2026

5  out of  5
rating by nye rick
"The person helping us (LaurenVargas) with auto and rentors insurance with very helpful. She passed information quickly, did a quick quote so that decisions could be made and asked additional questions to make sure we were covered properly."
We responded:
"Thank you so much for your kind words and 5-star rating, Rick! So happy that Lauren provided you with great service while helping you with your auto insurance and renters insurance! We are always here if you need anything. Thank you for being with us!"
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St Joes Baseball

February 13, 2026

5  out of  5
rating by St Joes Baseball
"Amazing staff and super helpful with everything!"
We responded:
"Thank you so much for your kind words and 5 star review!! I do have an amazing staff and am very proud of how they help our great customers! Thank you for being with us! We are always here for you!"
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John Lambert

February 12, 2026

5  out of  5
rating by John Lambert
"Prompt , professional and explains the details in a straightforward manner."
We responded:
"Thank you so much for the 5-star review and great feedback, John! So happy to help you with your auto insurance and home insurance. Appreciate you being with us. We are always here for you. Thanks again!"
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M E.

February 5, 2026

5  out of  5
rating by M E.
"I gotta hand it to Vinny. Incredible customer service and integrity. Request to speak with Vinny when you call. The way he handled my complex commercial situation was impeccable and I’m grateful for the time he spent assisting me."
We responded:
"Thank you so much for your kind words! I’m really glad I could help with your complex commercial situation. It means a lot to me that you took the time to share your experience, and I appreciate your trust. We are always here for you! Thanks again for being with us!"
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Jay Shah

February 2, 2026

5  out of  5
rating by Jay Shah
"Quick, Efficient, Friendly"
We responded:
"Thank you so much for sharing your feedback, Jay! So happy to help you with your auto insurance and home insurance! Appreciate you being with us! We are always here for you! Thanks again!"
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gilbert borges

January 30, 2026

5  out of  5
rating by gilbert borges
"Brian Dziewe was instrumental in helping me switch from that piece of shheeeit root insurance to state farm .he was superb as a salesman ,he never stopped trying to please me.thanks BRIAN you the man bro ! Somebody give this hard worker a raise he deserves it. Yes he does,!"
We responded:
"Thank you for your enthusiastic and kind words, Gilbert! I am thrilled to hear Brian went above and beyond to help you switch your auto insurance to State Farm, and that you had such a great experience with him. I am proud to have him on my team and I'll be sure to pass along your praise. We are here if you need anything. Thanks again for being with us!"
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Brittany Smith

January 28, 2026

5  out of  5
rating by Brittany Smith
"Vinny was very helpful and got me a good deal!"
We responded:
"Thank you for the 5-star review, Brittany! So happy that Vinny helped you with your auto insurance and you are pleased with the value. We are always here if you need anything. Thanks for being with us!"
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Susan Green

January 27, 2026

5  out of  5
rating by Susan Green
"Katie took care of all my needs quickly and efficiently. She was able to answer all my questions and help me with exactly what I needed! Great customer service!"
We responded:
"Thank you so much for your 5-star rating and kind words, Susan! So happy Katie provided you with great service! We are always here if you need anything. Thank you for being with us!"
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cassandra manasco

January 27, 2026

5  out of  5
rating by cassandra manasco
"Austin made switching insurance coverage very easy!! Great attention to customer needs."
We responded:
"Thank you for the great feedback and 5-star rating, Cassandra! So happy Austin made switching your auto insurance to State Farm easy! Thank you for your trust! We are always here if you need anything. Thanks again!"
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Chief Grundy

January 27, 2026

5  out of  5
rating by Chief Grundy
"Austin was “THE MAN.” Best experience I’ve ever had with an auto agent or any agent at that matter. Would highly recommend him for any of your insurance needs."
We responded:
"Thank you so much for sharing your great experience and recommendation! Appreciate your trust with your auto insurance! We are always here for you. Thank you for being with us!"
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N

January 23, 2026

1  out of  5
rating by N
"Jennifer is rude."
We responded:
"Thank you for sharing your feedback. This is the first time I have received a comment like this about Jenifer, and I take it very seriously. I would appreciate the opportunity to learn more about your experience so I can address any concerns and improve our service. Please feel free to contact me directly at 904-940-9740 or craig@craigdewhurst.com."
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randall kain

January 22, 2026

5  out of  5
rating by randall kain
"Austin was great,! Great follow up and great communication."
We responded:
"Thank you for the great feedback and 5-star rating, Randall! Great to hear that Austin took good care of you. Thank you for your business. We appreciate you and are always here if you need anything."
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Nancy Dean

January 21, 2026

5  out of  5
rating by Nancy Dean
"Awesome job and service"
We responded:
"Thank you so much for the 5-star review, Nancy! It is our pleasure serving you! Appreciate you being with us and we are always here for you!"
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Kevin Gartner

January 19, 2026

5  out of  5
rating by Kevin Gartner
"Ask for Lauren Vargas! She is knowledgeable and a pleasure to work with. She will hook you up!"
We responded:
"Thank you so much for the 5-star review, Kevin! So happy to hear that you love working with Lauren on your auto insurance! We are always here for you. Thanks again for being with us!"
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Sheila Ledford

January 15, 2026

5  out of  5
rating by Sheila Ledford
"Very good, explained everything so I could understand . Saved me money and will definitely recommend."
We responded:
"Thank you so much for the 5-star rating and recommendation, Sheila! So happy we saved you money on your auto insurance and that our service was helpful! We are always here if you need anything. Thank you for being with us!"
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Valerie Bayman

January 13, 2026

5  out of  5
rating by Valerie Bayman
"Austin Tibbetts was efficient and very helpful getting our grandson the insurance coverage he needed. We were coordinating this from out of state and Mr. Tibbetts answered all our questions and accomplished our payment procedure easily and effectively."
We responded:
"Thank you so much for your kind words and 5-star rating, Valerie! I'm delighted to hear that Austin was able to assist you efficiently and make the insurance process smooth, especially from out of state. We appreciate your trust and are always here to help with any future needs."
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Diane Ford

January 13, 2026

5  out of  5
rating by Diane Ford
"Good experience moving vehicle insurance over to State Farm."
We responded:
"Thank you for the great feedback about your auto insurance, and for the 5-star rating, Diane! It is our pleasure serving you! Thank you for being with us!"
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Brendan Faherty

January 6, 2026

5  out of  5
rating by Brendan Faherty
"Outstanding service provided by Vinny D'Alessandro for a fairly difficult situation we were in from another carrier. Vinny had us fully covered in short order at very competitive rates. Much appreciated."
We responded:
"Thank you so much for the great feedback and 5-star rating, Brendan! So happy that Vinny was able to get you squared away with your homeowners insurance! We are always here for you. Thank you for being with us!"
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Kristina Palmieri

January 3, 2026

5  out of  5
rating by Kristina Palmieri
"Vinny is very professional and easy to work with! Highly recommended!"
We responded:
"Thank you so much for the 5-star rating and great feedback, Kristina! It is our pleasure to serve you! Thank you for being with us! We are always here if you need anything!"
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Bev Drozda

January 2, 2026

5  out of  5
rating by Bev Drozda
"Ryan was very helpful and saved me some money on my car insurance policy."
We responded:
"Thank you for your great review and kind words, Bev! So happy you were able to save money by switching your auto insurance to State Farm! We are always here if you need anything! Thank you for being with us!"
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Peter Bragan

December 30, 2025

5  out of  5
rating by Peter Bragan
"Craig and his entire staff are wonderful. I am happy to have them on my side!"
We responded:
"Thank you for your five star review and your kind words, Peter! We are happy to serve you !"
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Marilynne Bishop

December 22, 2025

5  out of  5
rating by Marilynne Bishop
"State Farm allows me to take on life’s emergencies knowing I always have Lauren in my corner for great advice and coverage. Their prices reflect their commitment in maintaining the lifestyle we create."
We responded:
"Thank you for the 5-star rating and kind words, Marilynne! We are always here to serve you!"
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Wendy Bailey

December 19, 2025

5  out of  5
rating by Wendy Bailey
"Always very helpful and caring!"
We responded:
"Thank you for your kind words Wendy! Appreciate the 5-star rating as well! We are always here for you. Thank you for being with us!"
Profile photo of Joe Amendola

Joe Amendola

December 19, 2025

5  out of  5
rating by Joe Amendola
"Austin was amazing, very easy to work with and I could relate to. I recommend anyone who seeks state farm to ask and speak with him"
We responded:
"Thank you for the great feedback and 5-star rating, Joe! So happy Austin provided you with great service. We are always here for you. Thank you for being with us!"